Skip to main content

Southern California Wildfires

Disaster Relief and Emergency Information


We're Here to Help

If you've experienced property damage, displacement or loss because of the Southern California wildfires, we've provided resources and answers for you here. 

Call Us

Our Client Contact Center can assist 24/7 and your Relationship Manager is ready to answer your questions.

(800) 773-7100

Fraud Awareness

Criminals take advantage of crises to exploit individuals financially. Learn how to help prevent fraud.
 

LEARN MORE


Transactions

If your nearest branch is closed, here are options to access your accounts.

City National Online®

Access your checking, savings, lending, mortgage, credit card, brokerage, retirement, investment and trust accounts, using a single user ID and password.

City National Bank App®

Manage all your accounts, deposit checks, pay bills and people, and transact business — all from your secured device.1, 2 
 

ATMs

Get cash fast at City National Bank's ATMs. Withdraw or deposit cash and checks, check your account balance, and transfer money into another account.2


What to Do After a Disaster

Ensure that City National has your updated contact information by calling your Relationship Manager or by logging into City National Online and clicking "Profile."

Contact your insurer as soon as possible. Be certain to have your policy information on hand. This will help your insurer assess your property as soon as possible. 

Resources you might need: 

If you have any questions related to your situation and your City National accounts, please contact your Relationship Manager or reach out at (800) 773-7100

 


FAQs

If a disaster has damaged or destroyed your property, you should contact your insurance agent or company directly and notify them.

City National is unable to file a property claim or notify your agent or carrier of property damage or loss. Please contact your agent or insurer to report your loss.

Disasters are fluid situations and we closely monitor them to adapt to the needs of our clients. Please remain in contact with your Relationship Manager or reach out to us for updates about your loan.

Please check our locations page for the latest information on City National’s branch openings and ATMs. This page is regularly updated to reflect the current status of branches and ATMs.

Predicting a closed branch’s reopening can be difficult. Please visit our locations page for the most up-to-date information about branch closures and reopenings.

If you’re unable to visit a branch, please consider our online and mobile banking options.


Send us a message.

Your company's name, if applicable
Please provide email address related to the CNB account
Preferred form of contact
Current client?

We’re Sorry there was an error ! Please try again.

Thank You For Getting In Touch.

A City National representative will respond to your inquiry as soon as possible. Before you visit a branch, check our locations page for up-to-date status on our branches.




1. City National Bank App requires that you download the City National Bank App and is only available for select mobile devices. Requires setup in City National Online. Data connection required. Message and data rates may apply.

2. Deposits are subject to verification and may not be available for immediate withdrawal. Deposit limits and account eligibility apply.