Southern California Wildfires
Disaster Relief and Emergency Information
We're Here to Help
If you've experienced property damage, displacement or loss because of the Southern California wildfires, we've provided resources and answers for you here.
Transactions
If your nearest branch is closed, here are options to access your accounts.
What to Do After a Disaster
Ensure that City National has your updated contact information by calling your Relationship Manager or by logging into City National Online and clicking "Profile."
Contact your insurer as soon as possible. Be certain to have your policy information on hand. This will help your insurer assess your property as soon as possible.
Resources you might need:
- FEMA
- California Governor's Office of Emergency Resources
- The American Red Cross
- Red Cross Open Shelters
- IRS Disaster Assistance and Emergency Relief
- Small Business Administration (SBA) Disaster Assistance
If you have any questions related to your situation and your City National accounts, please contact your Relationship Manager or reach out at (800) 773-7100.
FAQs
If a disaster has damaged or destroyed your property, you should contact your insurance agent or company directly and notify them.
City National is unable to file a property claim or notify your agent or carrier of property damage or loss. Please contact your agent or insurer to report your loss.
Disasters are fluid situations and we closely monitor them to adapt to the needs of our clients. Please remain in contact with your Relationship Manager or reach out to us for updates about your loan.
Please check our locations page for the latest information on City National’s branch openings and ATMs. This page is regularly updated to reflect the current status of branches and ATMs.
Predicting a closed branch’s reopening can be difficult. Please visit our locations page for the most up-to-date information about branch closures and reopenings.
If you’re unable to visit a branch, please consider our online and mobile banking options.
1. City National Bank App requires that you download the City National Bank App and is only available for select mobile devices. Requires setup in City National Online. Data connection required. Message and data rates may apply.
2. Deposits are subject to verification and may not be available for immediate withdrawal. Deposit limits and account eligibility apply.