Skip to main content

PRIVACY & SECURITY

Each and every client relationship is founded in trust, security and privacy.

Your Privacy Rights

As a valued client of City National Bank, we offer a number of services to you.
While all of our services are designed for maximum efficiency, they do have terms of use.

Some services require personal information for verification.
We want you to be aware of both our privacy policy and the terms and conditions that apply,
throughout your use of this site and other banking tools.


Terms & Conditions

When you use our site, you agree to the terms of use expressed here.

Privacy Statement

Throughout our relationship, we respect your right to privacy.

Cookie Preferences

Understand how we use cookies and manage your preferences.

CA Consumer Privacy Notice

Understand our information practices and consumer rights under the CCPA, as amended by CPRA.

Fraud Prevention

City National Bank has a longstanding commitment to online safety.

 

SMS Terms & Conditions

When you receive our text messages, you agree to the terms of use expressed here.

 


To limit the information we share as described in our privacy notice, please click here or call (800) 480-5443.


Accessibility

We are committed to maintaining accessible digital products and websites. To accomplish this, we are striving to conform to the Web Content Accessibility Guidelines (WCAG) level 2.1 AA. These are internationally recognized guidelines for making web content more accessible, particularly for those with disabilities.

Our website is regularly monitored to help us measure progress – and we continually apply new solutions for achieving more complete WCAG conformance. If you experience difficulty using or accessing any element of this website, please contact us or call us at (800) 773-7100 for assistance.


Responsible Disclosure

City National Bank is committed to protecting the security of our systems, our clients’ privacy and safeguarding the personal information entrusted to us. We continually strive to improve our security and we appreciate the contribution researchers and experts make to our security efforts.

As a subsidiary of Royal Bank of Canada (RBC), we encourage you to contact us directly to report potential vulnerabilities in any product or system owned by RBC. If you believe you have discovered a potential vulnerability in any products or systems, please follow the reporting process outlined on the RBC Responsible Disclosure website. Thank you in advance.